Terms & Conditions

Welcome to ZolloFrance.com, the website (the "Site") of ZOLLO FRANCE, covering all registered domain endings, such as ".com". Zollo France provides its services and Terms of Service ("TOS") to you subject to the terms and conditions ("Terms & Conditions") detailed herein.

By using our Site, application and services you confirm that you are either at least 18 years of age or are accessing the Site and its services under the supervision of a parent or legal guardian.

Before you may use the Site, you must read and accept all of the terms and conditions in, and linked to, this Terms of Service ("TOS") and the Privacy Policy on our website. This TOS is effective upon acceptance. Use of any functionality of the Site, makes you a user ("User") and constitutes your acceptance of this TOS and all applicable laws. If this TOS conflicts with any other documents, the TOS will control for the purposes of usage of the Site.

You may only use certain portions of the Site if you are a Zollo France registered visitor or buyer.  If you do not agree to be bound by this TOS and the Privacy Policy, you may not use the Site in any way.

Individuals who did not register their e-mail address at Site might not be able to access or use all the information and functionality presented on Site. For avoidance of doubt, such individuals are also considered a "User".

General Terms

If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. From time to time Zollo France may offer special promotional offers, which may or may not apply to your Zollo France account. You agree to be bound by any additional terms and conditions for these special offers. Headings are for reference purposes only and do not limit the scope or extent of such section. The laws of the Unites States will govern this TOS and the relationship between you and Zollo France. The failure of Zollo France to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. Zollo France does not guarantee it will take action against all breaches of this TOS. Except as otherwise expressly provided in this TOS, there shall be no third-party beneficiaries to this TOS. This TOS constitutes the entire agreement between you and Zollo France and governs your use of the Site, superseding any prior agreements between you and Zollo France with respect to the Site.

If you have any questions or comments about these Terms and Conditions, Zollo France, Site or associated Service, please send an email with the subject line "TOS Query" to info@zollofrance.com

Account Registration

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the applicable jurisdiction. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Zollo France has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Zollo France has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify Zollo France immediately of any unauthorized use of your account or any other breach of security. Zollo France reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.

Limitation of liability

You expressly understand and agree that Zollo France and its subsidiaries, affiliates, officers, employees, agents, partners and licensors if any shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, inaccurate pricing due to human error, technical error or bug, software glitches etc., damages for loss of profits, goodwill, use, data or other intangible losses (even if Zollo France has been advised of the possibility of such damages), resulting from use of the site, content or any related services.

Indemnity

You agree to indemnify and hold Zollo France (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys' fees, or arising out of or related to your breach of this TOS, or your violation of any law or the rights of a third party.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the law.

Electronic Communication

We accept payments via Visa and MasterCard credit/debit cards, PayPal , Apple Pay and Bank Transfer. When you use the Site or send emails to Zollo France, you are communicating with Zollo France electronically. You consent to receive communications from Zollo France electronically. Zollo France will communicate with you by email, calls or texts or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Modification and Notification of Changes

Zollo France reserves the right to make changes to the Site, related policies and agreements, this TOS and the Privacy Policy at any time. If Zollo France makes a material modification to this TOS, it will notify you by: sending an email to the address associated with your account. Zollo France is not responsible for your failure to receive an email due to the actions of your ISP or any email filtering service; therefore, you should add Zollo France to the list of domains approved to send you email (commonly known as your “whitelist”); and displaying a prominent announcement above the text of this TOS or the Privacy Policy, as appropriate, for thirty (30) days, with (i) and (ii) being deemed sufficient notification, of such changes.

After notice of a modification to the TOS or the Privacy Policy has been posted for 30 days, the notice will be removed and can be requested for any reference in the future at info@zollofrance.com.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Trademarks

The trademarks, logos and service marks ("Marks") displayed on the site are the property of Zollo France and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Zollo France or such third party which may own the Marks. All information and content including any software programs available on or through the Site ("Content") is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.

Delivery:

Zollo France generally does not confirm and ship the order until after we have received approvals from our third-party Partner authentication services who verify your credit card details and account.

Zollo France may be unable to successfully deliver items because of a mismatch in live inventory listings with our partners. In such cases, Zollo France may cancel such orders if an item is unavailable, write to clients or a substitute, if not agreed then make a full refund if the order has been paid for. The placement of an order does not guarantee delivery of an item.

Zollo France is not liable for delay in orders because of Customs clearances at destination.

Zollo France will NOT deal or provide any services or products to any OFAC sanctions countries. Regulations may prohibit the importation of items made with exotic materials (e.g. crocodile skin) to certain countries. Please contact the Customer Service Department for more information.

Returns:

Buyer is liable to read specific return terms and conditions and other policies related to returns here and be informed about the return & refund policies before initiating a return.

Most of the purchased Items can be returned for a refund of the purchase price ("Zollo France Price") provided that:

Buyer expresses a wish to return is required and obligated to inform Zollo France about returns made or to be made or to initiate a return. Contact Zollo France via Phone: +3456789653; Email: contact@zollofrance.com or franczollo@gmail.com within 3 Days of the Buyer's receipt of the item along with the order number for the item.

Item is returned undamaged in the original condition it was received, with Zollo France packaging includes; original papers, original packaging, and tags still attached.

Item is handed over to the courier within 3 days of the return collection being initiated by Zollo France.

Buyer hands over the item to the designated courier as booked by Zollo France for the respective collection. Zollo France shall not be liable for any loss and/or damage to the Items shipped via any other courier/post.

No returns are accepted for the products purchased on Sale/ Promotions/ Discounts /Gift Coupons and products declared non-returnable.

Zollo France shall process the refund of the amount paid by the buyer towards the purchase excluding: TLC Cash, Promotional Vouchers, Shipping Costs, Customs, and other local taxes.

Zollo France shall deduct the Shipping Costs and Customs Duties & Taxes paid towards a return shipment due to failure of delivery in the event of the buyer being not contactable and/or not available to clear the customs (payment of duties, additional documents) and/or to receive the delivery.

Refunds:

Refunds are processed within 15 Business Days after the returned item has been received by Zollo France and checked for Quality & Condition.

All prepaid orders (Credit Card, PayPal, ApplePay) are refunded to the original method of payment and cannot be substituted/transferred to any other method.

Cash payment orders if any are refunded only via an online transfer to a Bank Account. Buyer is liable to bear any costs/fees applied by the bank for the transaction and/or currency exchange.

All international transactions are converted to USD and the received amount shall be refunded to the buyer's original method of payment for the exact value as received. Any difference in the refund amount due to currency exchange is the responsibility of the buyer.

Credit card refunds, once initiated, may take up to 20 Business Days to complete the bank's processing and be credited to the buyer's account. Bank Transfers may take 20 Business Days for completion once processed.

Refund shall be processed for 100% value of the item(s) and does not include any Shipping Costs, TLC Cash, Vouchers, Customs Duties & Taxes, and/or any other local taxes paid by the buyer.

In case of an unsuccessful delivery, any Customs Duties & Taxes borne by Zollo France shall be deducted from the buyer's refund.

Warranty

Zollo France offers a lifetime authenticity guarantee for all items sold on our platform. In case of a rare event of a sold item found and proven to be inauthentic, the buyer will receive a 100% refund including the cost of the return shipment.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

Promotions and Codes

Buyer can redeem only one voucher/promotion code/coupon against one order.

Zollo France does not allow redeeming more than one promotion/ coupon/ voucher codes for one transaction.

Validity and offer of the coupon/ voucher/ promotion code applicable per transaction are dependent on the T&Cs published on the promotion banner or voucher.

Zollo France reserves the right to withdraw and or amend any promotional offer without prior intimation to the buyers.

Zollo France may conduct social media competitions. Winners of such competitions are selected as specified under the terms of use of the respective competition. Zollo France reserves the right to not disclose the details of the participants to the competition.

The results of any such competitions and contests will not be discussed by Zollo France. Zollo France holds the right to not disclose any such information. The participants to such competitions do not hold the right to contest or question the results in any way.

Services performed

Zollo France may perform minor servicing like battery changes, software updates and dust blowing the parts; resetting the phone, time and date. Batteries are only changed for non-functioning phones and Zollo France holds rights to discard the old and non-functional battery. Zollo France does not perform any other repairs, actions, or maintenance to the phone mechanics or its aesthetics unless approved by the client.